Delete your V2Root account

Step 1 — Review and accept

• You can schedule account deletion through your account dashboard. If you cannot log in, submit a deletion request through the Support Form using your registered email address.
• Before receiving a verification code, you must review and accept the deletion terms.
• For dashboard deletion, the request can only be created for the email address on your logged-in V2Root account. For users who cannot log in, the Support Form can be used to request review using the registered email address.

Step 2 — Verify ownership

• A short verification code is sent to your account email.
• The code must be entered before deletion can be scheduled.
• This prevents someone else from requesting deletion for your account.

Step 3 — 72-hour cancellation window

• After verification, deletion is scheduled for 72 hours later.
• You can cancel the deletion request any time before the scheduled processing time.
• If you do not cancel, the request is processed automatically after the waiting period.

What will be deleted or disconnected

• Account login sessions are revoked.
• Devices are signed out from the deleted account. An independently active license binding on a device is not revoked by account deletion.
• Profile identifiers are anonymized.
• Saved account-to-access-key inventory links are removed. The underlying license is not revoked solely because the website account is deleted.
• Account-linked operational records are deleted, disconnected, or anonymized where applicable.

What may be retained